[!TIP] Quick Answer: GeM par payment ka time Consignee Receipt and Acceptance Certificate (CRAC) par depend karta hai. Item receive hone ke 10 din ke andar CRAC banna chahiye, aur uske baad 10 din ke andar payment process honi chahiye.
| Milestone | Timeline |
|---|---|
| Delivery to PRC | Instant to 48 hours |
| PRC to CRAC | Maximum 10 Days (Auto-CRAC on day 10) |
| CRAC to Payment | Maximum 10 Days |
GeM platform par payment ko lekar sellers ke man mein kai sawaal hote hain. Naye rules ke mutabik, payment process ko highly automated aur time-bound kar diya gaya hai.
| Step | Responsibility |
|---|---|
| Generate Invoice | Seller |
| Generate PRC | Consignee (Buyer) |
| Generate CRAC | Consignee (Buyer) |
Has 10 days passed since delivery? -> Yes -> Has buyer issued CRAC? -> No -> Auto-CRAC is generated by the system.
[!WARNING] Agar aap galat dispatch proof upload karte hain, toh Auto-CRAC reject ho sakta hai aur aapko penalty lag sakti hai.
| Feature | Offline Gov Procurement | GeM Procurement |
|---|---|---|
| CRAC Timeline | Months | Max 10 Days (Auto-CRAC) |
| Payment Tracking | Manual follow-ups | Online via GeM Dashboard |
Q1: What is PRC? A: Provisional Receipt Certificate, indicating goods have physically reached the consignee.
Q2: What to do if payment is delayed? A: You can escalate via GeM Helpdesk or raise an incident against the buyer.
(...13 more FAQs covering GeM Sahay, TDS deductions, GST issues, etc.)
Learn about how goods are inspected before CRAC generation.
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