GeM Inspection & Acceptance Guide (CRAC Rules)
[!TIP] Quick Answer: Consignee ke paas goods receive hone ke baad 10 din ka time hota hai inspection karne ke liye. Agar sab theek hai toh CRAC (Acceptance) generate hota hai, warna reject hota hai.
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GeM Inspection & Acceptance Guide (CRAC Rules)
✍️ Author: SahayakAI Team📅 Updated: 2026-07-21🔍 Reviewer: CTO Office
At a Glance Dashboard
| Feature | Details |
|---|---|
| Inspection Window | 10 Days post delivery |
| Result Document | CRAC (Acceptance or Rejection) |
| Replacement | Allowed for rejected quantity |
| Third Party Inspection | Applicable for certain high-value bids |
1. Introduction
Goods bhejna hi kaafi nahi hai, unka buyer ki expectations aur bid parameters par khara utarna zaroori hai. Is guide mein hum inspection aur acceptance ki complete process discuss karenge.
2. Who Should Read This Guide
- Quality Control Managers
- Dispatch Teams
- GeM Sellers
3. Prerequisites
- Delivered Order (PRC generated)
- Manufacturer Test Certificate (if applicable)
4. Required Documents Checklist
- QC Pass Certificate
- Warranty documentation
- Lab test reports (if specified in bid)
5. Eligibility Criteria Table
| Scenario | Action |
|---|---|
| Goods match specifications | Buyer issues accepted CRAC |
| Goods damaged/wrong | Buyer issues rejected CRAC |
6. Step-by-Step Guide
7. Decision Tree
If rejected -> Contact Buyer -> Understand reasons -> Replace goods or accept penalty.
8. Warning Callout Box
[!WARNING] Agar aapke items baar-baar reject hote hain, toh aapki seller rating drastically gir jayegi aur aapko portal par suspend kiya ja sakta hai.
9. Comparison Table
| Feature | Pre-Dispatch Inspection (PDI) | Post-Delivery Inspection |
|---|---|---|
| Location | Seller's Premises | Buyer's Location |
| Cost | Borne by Seller/Buyer as per bid | Standard process |
11. Structured FAQs
Q1: How much time does the buyer have to inspect? A: 10 days from the generation of PRC.
Q2: What is Auto-CRAC? A: If the buyer does nothing for 10 days, the system automatically accepts the goods.
(...13 more FAQs covering missing items, partial acceptance, third-party labs, etc.)
12. Related Knowledge Articles
- Liquidated Damages Rules
- Buyer Seller Dispute Resolution
13. Your Next Knowledge Journey
Find out what happens if you deliver late in our Liquidated Damages guide.
14. SahayakAI Tools CTA
Maintain 100% acceptance with our Pre-Dispatch Checklist Tool.
15. Official Reference Links
- GeM SLA documents
- Quality Assurance Rules Gov of India
Independent Platform Disclaimer: SahayakAI is an independent AI-powered procurement knowledge platform and is not affiliated with Government e Marketplace (GeM), CPPP, IREPS, or any Government authority.
AI Bidding Tools
Disclaimer: SahayakAI is an independent helper tool. This guide is for educational purposes. Access official resources directly on gem.gov.in.