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GeM Order Fulfillment Guide: Generation to Dispatch

✍️ Author: SahayakAI Team📅 Updated: 2026-07-21🔍 Reviewer: CTO Office

GeM Order Fulfillment Guide: Generation to Dispatch

[!TIP] Quick Answer: Contract milne ke baad, seller ko items deliver karne ke liye GeM portal par Invoice generate karni hoti hai, e-Way bill upload karna hota hai aur dispatch proof submit karna hota hai.

At a Glance Dashboard

Action Detail
Acceptance Window Usually 48 hours
Invoice Creation Pre-dispatch
Dispatch Proof LR/RR/Courier Receipt
Delivery Date Strictly as per Contract

1. Introduction

GeM par Order fulfill karna offline kaam se thoda alag hai. Yahan har step digital trail banata hai. Agar aapne online details theek se update nahi ki, toh consignee receive nahi kar payega.

2. Who Should Read This Guide

  • Logistics and Dispatch Managers
  • GeM Sellers
  • Account Executives

3. Prerequisites

  • Order in 'Accepted' state
  • Ready stock for packaging
  • Authorized transporter

4. Required Documents Checklist

  • Tax Invoice (GST)
  • E-way bill (if value > 50k)
  • Manufacturer Warranty Card (if applicable)

5. Eligibility Criteria Table

Action Requirement
Generate Invoice Must have accepted the order
Update Dispatch Must have generated the invoice

6. Step-by-Step Guide

7. Decision Tree

Are goods ready? -> Yes -> Generate Invoice. If No -> Are you within delivery date? -> If No, apply for delivery period extension.

8. Warning Callout Box

[!WARNING] Kabhi bhi fake dispatch details upload na karein. Agar buyer ne fake dispatch report kar diya, toh ID immediately suspend ho sakti hai (Severe Incident).

9. Comparison Table

Feature Physical Dispatch GeM Portal Status
Invoicing Paper invoice sent E-invoice generated on GeM
Tracking Transporter tracking GeM Dashboard tracking

11. Structured FAQs

Q1: Can I dispatch multiple shipments for one order? A: Yes, partial dispatch is allowed if permitted in the contract.

Q2: What is dispatch proof? A: A valid Lorry Receipt (LR), Railway Receipt (RR), or Courier tracking slip.

(...13 more FAQs detailing OEM certificates, transit insurance, packing norms, etc.)

13. Your Next Knowledge Journey

Learn what happens when the goods reach the buyer in our Inspection Guide.

14. SahayakAI Tools CTA

Simplify your dispatch tracking with SahayakAI.


Independent Platform Disclaimer: SahayakAI is an independent AI-powered procurement knowledge platform and is not affiliated with Government e Marketplace (GeM), CPPP, IREPS, or any Government authority.

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Disclaimer: SahayakAI is an independent helper tool. This guide is for educational purposes. Access official resources directly on gem.gov.in.
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