[!TIP] Quick Answer: GeM Seller Rating ek transparent grading system hai (1.0 to 5.0). Ye aapki delivery speed, quality acceptance, aur order fulfillment history par base karta hai. High rating = More Orders.
| Metric | Weightage |
|---|---|
| Delivery Performance | 40% |
| Product Quality (CRAC acceptance) | 40% |
| Incident/Suspension History | 20% |
| System Update | Calculated Daily/Weekly |
Jaise e-commerce platforms par customer reviews matter karte hain, waise hi GeM par Seller Rating matter karti hai. Kai tenders mein buyers minimum rating (e.g., 4.0 stars) set kar dete hain, jisse low-rated sellers automatically disqualify ho jate hain.
| Rating Level | Implication |
|---|---|
| > 4.5 Stars | Excellent, highly trusted by buyers |
| 3.0 - 4.5 Stars | Average, needs improvement in some areas |
| < 3.0 Stars | Poor, high risk of rejection in technical evaluation |
Want to improve rating? -> Ensure 100% on-time delivery -> Ensure zero quality rejections -> Avoid any IMS incidents.
[!IMPORTANT] Buyers ke paas ATC (Additional Terms & Conditions) mein minimum seller rating clause add karne ka option hota hai. Agar aapki rating 3.5 hai aur buyer ne 4.0 maanga hai, toh L1 hokar bhi aap reject ho jayenge.
| Feature | Amazon/Flipkart Rating | GeM Seller Rating |
|---|---|---|
| Basis | Subjective user reviews | Data-driven (Delivery, Rejections) |
| Impact | Affects sales visibility | Determines technical eligibility for bids |
Q1: How often is the rating updated? A: GeM updates the seller rating dynamically based on a rolling period of recent transaction data.
Q2: Can I manually request a rating review? A: No, it is purely algorithmic. You just need to perform better on future orders to pull the average up.
(...13 more FAQs detailing formula, red flags, volume impact, etc.)
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Independent Platform Disclaimer: SahayakAI is an independent AI-powered procurement knowledge platform and is not affiliated with Government e Marketplace (GeM), CPPP, IREPS, or any Government authority.