GeM Order Delivery Update Kaise Kare? Step-by-Step Dispatch & Tracking Guide

⚡ Quick Answer: GeM Order Delivery Update Process

⚡ At a Glance Dashboard

📌 Table of Contents

1. 1
   Introduction
2. 2
   Who Should Read This Guide
3. 3
   Prerequisites
4. 4
   Required Documents Checklist
5. 5
   Eligibility Criteria Table
6. 6
   Step-by-Step Guide with Flow Diagram
7. 7
   Decision Tree
8. 8
   Warning Callout Box
9. 9
   Comparison Table: Online Dispatch Update vs Delayed/Manual Update
10. 10
    AI Search / RAG Target Block
11. 11
    Structured FAQs (15 Detailed Q&As)
12. 12
    Related Knowledge Articles
13. 13
    Your Next Knowledge Journey
14. 14
    SahayakAI Tools CTA Block
15. 15
    Official Reference Links
16. 16
    Platform Disclaimer

Introduction

Dosto, jab aap Government e-Marketplace (GeM Portal) par koi order accept kar lete hain aur default contract generate ho jata hai, toh next sabse important step hota hai Shipment Generation aur Delivery Status Update karna.

Aksar dekha jata hai ki naye sellers goods toh dispatch kar dete hain par portal par uski tracking details aur dispatch slip upload karna bhool jate hain. Aisa karne se buyer ke system par show hota hai ki aapne order abhi tak ship hi nahi kiya. Iska result ye hota hai ki buyer delivery received confirm nahi kar pata aur aapki payment timeline latak jati hai.

Is article me hum bilkul aasan Hinglish me samjhenge ki GeM portal par dispatch details update kaise karein, courier details aur tracking number kaise link karein, aur bina kisi error ke dispatch slip generate kaise karein taaki aapka bill payment fast-track ho sake.

Who Should Read This Guide

• GeM Sellers & Vendors: Jo apne accepted orders ko successfully ship kar rahe hain aur portal status update karna chahte hain.
• Logistics & Dispatch Teams: Jo products ko pack karke transporter/courier ke through dispatch karte hain aur documentation handle karte hain.
• Back-Office Operations Staff: Jo invoice generation aur GeM portal entries manage karte hain.
• Finance & Accounts Managers: Jo fast PRC/CRAC process aur early payments release karwane ke liye rules follow kar rahe hain.

Prerequisites

Bina kisi rukawat ke dispatch details enter karne ke liye niche likhi requirements poori honi chahiye:

• Active GeM Account: Dashboard access ke liye username aur password.
• Order Status: Accepted: Order accepted hona chahiye aur contract generated hona chahiye.
• Aadhaar Linked Mobile Number / DSC: Dispatch Slip sign aur verify karne ke liye authorized person ka security verification validation.
• Transporter Bill / Courier Receipt: Transporter se mili consignment slip (LR copy) jis par LR No, date aur mode mentioned ho.

Required Documents Checklist

Shipment detail link karte waqt in documents aur details ko apne pass zaroor rakh lein:

• GeM Contract Copy (PDF Format - Reference check ke liye)
• Seller Invoice (Bill) (GST Invoice Jo system me upload karni hogi)
• Transporter Receipt / Lorry Receipt (LR) / Consignment Note Copy (Courier standard transport receipts)
• Tracking Number / AWB (Airway Bill) Number (Delivery tracking detail verify karne ke liye)
• E-Way Bill PDF (Agar goods ki value ₹50,000 se zyaada hai aur transport by road hai)

Eligibility Criteria Table

Aapko kis scenario me kaun si transport detail bharni hogi, uski summary niche table me di gayi hai:

Step-by-Step Guide with Flow Diagram

Chaliye details update karne ki standard procedure ko step-by-step follow karte hain:

Step 1: GeM Portal par Login aur Active Orders Dashboard par Jayein

• Action: gem.gov.in open karein aur registered credentials se login karein.
• Navigation: Top menu bar par Orders tab par hover karein aur Active Orders option select karein.
• Expected Result: Aapko screen par un orders ki list dikhegi jo accepted hain aur fulfillment ke liye pending hain.

Step 2: Desired Order Select Karke 'Generate Shipment' par Click Karein

• Action: Jis order ka material dispatch kiya hai, uske extreme right side me check karein aur Generate Shipment ya View Details par click karein.
• Key Check: Order status status "Accepted" hona chahiye. Agar status pending acceptance hai, toh pehle use accept karein.

Step 3: Seller Invoice (GST Invoice) Details Fill Karein

• Action: Shipment page par aate hi sabse pehle seller invoice details enter karni hoti hain:
  • Invoice Number (Jo aapke internal system ka GST bill number hai)
  • Invoice Date (Actual billing date)
  • Taxable Value aur GST details (System auto-populate bhi karta hai contract value ke basis par, use check kar lein)
  • Upload Invoice: Invoice PDF copy upload karein. File size standard limit (usually 2MB) ke andar honi chahiye.

Step 4: Transport Details aur Tracking Number Enter Karein

• Action: Niche scroll karke Logistics/Dispatch Details form ko fill karein:
  • Mode of Transport: Dropdown me se Road, Rail, Air, Courier ya Hand Delivery select karein.
  • Transporter / Courier Name: Transporter/Courier agency ka naam enter karein (jaise BlueDart, Delhivery, Speed Post, etc.).
  • Consignment Note / LR Number / Tracking ID: Tracking number link karein. Yeh sabse important entry hai kyunki iske through buyer status verify kar sakta hai.
  • Date of Dispatch: Jis din material hand-over kiya gaya hai, wo date select karein.
  • E-way Bill Details: Agar applicable ho, toh E-Way Bill Number enter karein.

Step 5: Dispatch Slip Preview Aur Verify Karein

• Action: Saari details enter karne ke baad system automatic draft Dispatch Slip generate karein. Preview link par click karke address, tracking ID, invoice details double check kar lein.

Step 6: Aadhaar OTP / DSC ke Through Sign & Submit Karein

• Action: Validation complete karne ke liye digital validation step screen par aayega:
  • Option A: Aadhaar OTP verification (Authorized signatory ke mobile number par OTP aayega, use enter karein).
  • Option B: Digital Signature Certificate (DSC) apply karke sign submit karein.
• Result: Screen par "Shipment Generated Successfully" message appear hoga aur status update hokar "Dispatched" ho jayega.

graph TD
    A[Goods Packed & Dispatched] --> B[Login to GeM Portal]
    B --> C[Dashboard > Orders > Active Orders]
    C --> D[Click 'Generate Shipment']
    D --> E[Enter Invoice No, Date & Upload PDF]
    E --> F[Select Transport Mode & Courier Agency]
    F --> G[Enter Consignment Note/LR/Tracking Number]
    G --> H[Input E-Way Bill details if value > 50K]
    H --> I[Preview Generated Dispatch Slip]
    I --> J{Are all entries correct?}
    J -- No --> K[Edit Dispatch Form]
    K --> I
    J -- Yes --> L[Verify via Aadhaar OTP or DSC]
    L --> M[System Status: Dispatched]
    M --> N[Dispatch Slip Generated & Buyer Notified]

Decision Tree

Niche diye gaye logic structure se sellers and operators check kar sakte hain ki unhe different cases me kya process apply karni hai:

Goods Ready for Dispatch
       │
       ▼
Check Invoice Value
 ├── Value > ₹50,000?
 │      └── YES ► Generate E-Way Bill first ► Proceed to GeM Portal
 └── Value <= ₹50,000?
        └── NO  ► Directly login to GeM Portal
               │
               ▼
         Select Transport Mode
          ├── Road Transport (Truck/Lorry)  ► Enter Transporter Name + LR/CN No.
          ├── Courier Service (Post/Express) ► Enter Courier Agency Name + AWB/Tracking ID
          └── Hand Delivery (Local Buyer)   ► Enter Dispatch Challan No. + Delivery Person ID
                 │
                 ▼
          Click 'Generate Shipment' on Portal
                 │
                 ├─ Upload GST Invoice PDF
                 ├─ Fill Out Transport Form Details
                 ▼
          Security Verification (OTP / DSC)
                 │
                 ▼
          Status Updated: Dispatched (Dispatch Slip Generated)

Warning Callout Box

[!WARNING] Incorrect Tracking Number / LR Number ki Entry Block kar Degi Aapka Payment! GeM portal par galat tracking details ya fake consignment numbers enter karne se strictly bachein. Agar entered tracking information galat hoti hai, toh audit trail match nahi hoti aur finance officer aapka CRAC (Consignee Receipt and Acceptance Certificate) issue nahi kar payega. Iske alawa system automatically Shipment Delivery Delay Flag raise kar deta hai, jiske karan delayed days ke liye contract value par Liquidated Damages (LD) 0.5% per week ki penalty lag sakti hai. Hamesha dispatch slip update tabhi karein jag physical dispatch ho chuka ho aur correct LR/consignment receipt aapke hath me ho.