GeM CRAC Kaise Generate Hota Hai? Rules, Timelines & Auto-CRAC Guidelines (2026)
Government e-Marketplace (GeM Portal) par physical goods deliver karne ke baad, payment release tabhi hoti hai jab Consignee Receipt and Acceptance Certificate (CRAC) generate ho jaye. Consignee ke liye inspection timelines aur 10 days ke default system auto-generate rules ko samajhna har seller ke liye payment security ke lihaaz se sabse zaroori hai. Is guide me hum details me padhenge ki CRAC generation ka complete workflow kya hai aur system auto-CRAC kaise trigger hota hai.
⚡ Quick Answer: CRAC Generation & Auto-CRAC Rules
⚡ Quick Answer: GeM CRAC Rules
| Problem | Goods deliver hone ke baad consignee dwara CRAC generate na karna aur payment bills block ho jana. |
| CRAC Timeline | Physical verification ke baad consignee ko 10 Calendar Days ke andar CRAC generate karna mandatory hai. |
| Auto-CRAC Trigger | Agar consignee 10 days ke andar accept ya reject nahi karta, toh system 11th Day ko automatically CRAC auto-generate kar deta hai. |
| Seller Requirement | Sellers ko physical delivery aur portal status updates synchronised rakhne chahiye taaki system trigger delay na ho. |
| Recommended Tool | SLA deadlines aur automatic status updates ko monitor karne ke liye SahayakAI Order Assistant use karein. |
⚡ At a Glance Dashboard
| Parameter | Details & Requirements |
|---|---|
| Process Window | 10 Calendar Days (including Sundays & public holidays) |
| Trigger Event | Generation of Provisional Receipt Certificate (PRC) |
| System Intervention | Auto-CRAC generation on the 11th Day if consignee is inactive |
| Primary Beneficiary | Seller (forces automated invoice clearance pathways) |
| Governing Authority | Ministry of Finance Procurement Guidelines & GeM GTC |
| Key Document Output | System-Signed CRAC PDF |
| Mandatory Pre-step | Seller updates shipment dispatch & Consignee generates PRC |
📌 Table of Contents
- 1Introduction
- 2Who Should Read This Guide
- 3Prerequisites Before CRAC Generation
- 4Required Documents Checklist
- 5CRAC Eligibility & Status Criteria Table
- 6Step-by-Step Guide: GeM CRAC Generation Process
- 7Decision Tree: CRAC Workflow
- 8⚠️ Important Warning & SLA Compliance
- 9Comparison Table: Manual CRAC vs Auto-CRAC
- 10🤖 AI Search & RAG Target Summary
- 11Frequently Asked Questions (FAQs)
- 12Related Knowledge Articles
- 13Your Next Knowledge Journey
- 14SahayakAI Tools CTA
- 15Official Reference Links
Introduction
Dosto, Government e-Marketplace (GeM Portal) par order deliver karna hi half battle win karna hai. Half battle win karne ke baad payments tabhi release hoti hain jab system me CRAC (Consignee Receipt and Acceptance Certificate) generate hota hai.
Agar aap ek GeM seller hain, toh aapko pata hoga ki delivery ke baad sabse badi tension payment ki hoti hai. Aur payment aane ka direct link CRAC se hota hai. Lekin kya aapko pata hai ki CRAC kaise generate hota hai? Consignee ki verification rules kya hain? Aur agar buyer/consignee idle baitha rahe, toh 10 days ke default timeline me auto-generate hone ke kya rules hain?
Is detailed guide me hum CRAC ki poori technical aur regulatory details ko simple Hinglish me samjhenge taaki aapka working capital system me block na ho.
Who Should Read This Guide
Yeh guide un sabhi logon ke liye behad important hai jo GeM portal par active business fulfillment manage karte hain:
- Active GeM Sellers: Jo primary or secondary user panels operate karte hain aur timely billing process karna chahte hain.
- Logistics Managers: Jinhe delivery schedules aur consignee coordination ka kaam handle karna hota hai.
- Finance & Accounts Teams: Jo payment tracking aur invoice clearance timelines ko manage karte hain.
- Procurement Professionals: Jo GTC rules aur GFR standards ke mutabik compliance ensure karna chahte hain.
Prerequisites Before CRAC Generation
CRAC generate hone se pehle niche diye gaye requirements complete hona zaroori hain:
- Successful Delivery Update on Portal: Seller ko dispatch history update karke portal par invoice aur LR (Lorry Receipt) / consignment details upload karni hogi.
- Physical Delivery Receipt: Goods physically consignee ke location par reach hone chahiye.
- PRC Generation: Consignee ko physical verification ke baad 48 hours ke andar Provisional Receipt Certificate (PRC) generate karna chahiye.
Required Documents Checklist
Consignee Receipt process aur final acceptance verify karne ke liye in items ki zaroorat hoti hai:
- GeM System Generated Invoice (Seller invoice updated on portal)
- Provisional Receipt Certificate (PRC) Copy (For online confirmation of receipt)
- Consignment Note / LR / Delivery Challan (Physical proof of delivery)
- Inspection and Test Reports (Agar technical checks/tests specific criteria ke under mandatory ho)
CRAC Eligibility & Status Criteria Table
Consignee ke response aur actions ke base par system me status badalte hain. Yeh criteria table dekhein:
| Delivery State | Consignee Verification Status | SLA Window | System Action & Outcome |
|---|---|---|---|
| Goods physically delivered & PRC generated | Manually approved | Within 10 Days | Manual CRAC generated, billing path open |
| Goods physically delivered & PRC generated | Manually rejected (Quality/Quantity issue) | Within 10 Days | Rejection Certificate generated, dispute raised |
| Goods physically delivered & PRC generated | Idle (No action taken by Consignee) | After 10 Days | Auto-CRAC generated by system on 11th Day |
| Dispatch updated but physical goods not received | Pending PRC | Not applicable | Auto-CRAC trigger cannot start; status shows pending |
Step-by-Step Guide: GeM CRAC Generation Process
Agar aapko delivery complete hone ke baad CRAC certificate check karna hai toh niche diye gaye steps ko dhyan se follow karein:
Step 1: Shipment Dispatch Aur Portal Update (Seller Action)
- Why: System trigger set karne ke liye delivery log update karna pehla milestone hai.
- Action: Goods dispatch karne ke baad, GeM Seller portal par login karein, Shipment tab me details enter karein, invoice copy, dispatch tracking number, and LR copy upload karke 'Generate Shipment' par click karein.
- Pro Tip: Delivery proof ke roop me hamesha clear scanned copy hi upload karein taaki technical rejection na ho.
Step 2: Provisional Receipt Certificate (PRC) Generation (Consignee Action)
- Why: Consignee delivery accept karta hai.
- Action: Goods deliver hote hi consignee dashboard me login karega. Consignee ko 48 hours ke andar Provisional Receipt Certificate (PRC) download/generate karna hota hai jo physical package receipt verify karta hai.
Step 3: Quality Check & Inspection Window
- Why: Quality & quantity matching ensure karne ke liye.
- Action: Rules ke mutabik consignee ke paas inspection ke liye 10 calendar days hote hain. Is window me consignee inspect karega ki specifications standard guidelines ke mutabik hain ya nahi.
Step 4: Final Acceptance & Manual CRAC Generation (Consignee Action)
- Why: Final confirmation certificate generate karne ke liye.
- Action: Verification successful hone par consignee portal par digital validation (OTP/DSC) ke through CRAC approve karta hai. Iss manual approval ke baad CRAC PDF seller dashboard par reflection dene lagta hai.
Step 5: System Auto-CRAC Trigger (Auto-Generate Mechanism)
- Why: Payments hold hone se rokne ke liye.
- Action: Agar consignee 10 days tak passive/idle rehta hai aur na rejection update karta hai aur na hi manual approval, toh 11th day ko portal automatically auto-generate mechanism trigger kar deta hai. Is system-generated document ko Auto-CRAC kaha jata hai jo fully valid agreement document hota hai.
graph TD
A["Seller Dispatches Goods & Updates Portal"] --> B["Physical Delivery at Buyer Location"]
B --> C["Consignee Generates PRC (Within 48 hrs)"]
C --> D{"10-Day Inspection Window Start"}
D -->|Action: Manually Approve| E["Manual CRAC Generated (Within 10 Days)"]
D -->|Action: Manually Reject| F["Rejection Certificate Generated (Dispute Raised)"]
D -->|No Action (Idle Consignee)| G["System Auto-Generates CRAC (Auto-CRAC on 11th Day)"]
E --> H["Seller Submits Bill/Invoice for Payment"]
G --> H
F --> I["Goods Returned / Seller Action Required"]
Decision Tree: CRAC Workflow
Shipment Delivered & PRC Generated
│
▼
Has the 10-day SLA window expired?
├── NO (Within 10 Days)
│ ├── Consignee accepts goods? ──► Manual CRAC Generated ──► Bill Submission
│ └── Consignee rejects goods? ──► Rejection Registered ──► Return/Incident
└── YES (10 Days Crossed)
└── Consignee took no action? ──► System Auto-Generates CRAC ──► Bill Submission
⚠️ Important Warning & SLA Compliance
[!WARNING] Delivery Update Kiye Bina Goods Deliver Karne Ki Bhul Na Karein! Kai sellers physical goods toh dispatch kar dete hain par portal par "Generate Shipment" karna bhul jate hain ya der se karte hain. Yaad rakhein, 10-day auto-CRAC system tabhi start hoga jab portal par dispatch data update hoga aur PRC generate hogi. Agar portal update zero hai, toh system auto-CRAC schedule trigger nahi karega aur aapki payment infinite block stage me ja sakti hai!